Use the Likert, a new survey question type in Microsoft Forms

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Use the Likert, a new survey question type in Microsoft Forms

If you want to gauge your customers’ overall sentiment around a particular item or experience, you can create questions that capture responses on a scale. Also known as a Likert, you may, for example, create a question that asks students whether they agree with a statement or respondents to evaluate a product.

In Microsoft Forms, click on the “…” menu of the question bar to access Likert questions.

Likert.png

You can define scaling options as columns and question statements as rows.

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On mobile devices, Likert questions will be grouped together. You can auto collapse and expand each question.

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On the summary page, charts provide a breakdown of customer feedback for each question.

likert result.png



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